In collaboration with the Los Angeles Innovation Team, we developed a new way for residents to give feedback to City Hall, without having to trudge to a wood-paneled room, and sign up for a 5 minute speaking slot. Instead of forcing people to come to City Hall, we went to the residents with a first prototype of a mobile listening pop-up at a community college jobs fair.

We believe that the ideas emerge when we design - not for - the people who live here.

We created a landscape of interaction station so that residents who pass by can decide for themselves how involved they can get, with each station allowing residents to give meaningful feedback.

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Welcome to the Neighborhood Doorhangers

Residents fill out information about their neighborhood, creating an insider's guide, mapping out the best of their neighborhood

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What Matters to you? MadLib

Residents quickly fill in their answers about local government, how they feel about service, and their awareness around the services

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Communication Stickers

City practitioners don't always know how residents want to be contacted. This allowed the Innovation Team to begin to get a qualitative heatmap of preferred communication types.

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Draw LA

Residents to draw what Los Angeles means to them

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Voting Jars

Residents vote on one of 10 topics they think are most important to them

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Dear LA

A direct mail message to Mayor Garcetti, capturing what they most want in their city

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